Last Updated: January 28, 2026
Thank you for shopping at Saviina.com.
1. Refund Eligibility
- Products may be eligible for a refund only if returned within 30 days of delivery.
- To be eligible for a refund, products must be unused, unopened, and in original packaging.
2. How to Request a Refund
To request a refund, please email us at contact@saviina.com with:
- Your order number
- Reason for return
- Photos of the product (if relevant)
We will reply with return instructions within 3 business days.
3. Return Shipping
- Customers are responsible for the cost of return shipping unless the return is due to a defect or an error by Saviina.com.
- Use a shipping method with tracking to protect your return.
4. Processing Refunds
- Once we receive and inspect your return, we will process your refund within 14 business days.
- Refunds will be issued to the original payment method.
5. Exchanges
- If you received a defective or incorrect product, we may offer an exchange at no extra cost.
6. Questions
If you have any questions about refunds or returns, contact us at contact@saviina.com or call 916-588-3808.